Escape Plan

Privacy policy — Buckhour

Last updated 1 October 2026

This policy explains what Buckhour ("the app"), published by Escape Plan Software Ltd, uses, where it goes, and the choices you have. It is specific to Buckhour and takes priority over the general company policy at escapeplan.software/privacy for anything the two disagree on.

Who we are

Escape Plan Software Ltd is a company registered in England and Wales, company number 17262078, with its registered office at Suite 10906, 5 Brayford Square, London E1 0SG, United Kingdom. We are the data controller for Buckhour. You can reach us at support@escapeplan.software.

The short version

Buckhour itself does not collect personal data about you. Your stands, sits, notes and photos are stored only on your iPhone. The app has no account, no advertising and no tracking. To get the weather, the app asks Apple Weather for the forecast at each stand's area, with the location rounded to about 1 kilometer (two decimal places) first. The app itself never sends a stand's exact coordinates. Apple Maps sees the map area you are looking at, and only two things you choose can carry exact coordinates: what you type in the map's search box goes to Apple Maps, and Share on a stand passes its coordinates to the app you pick. Nothing you enter is sent to us. To improve the app, it sends anonymous usage counts that cannot be linked to you, and you can turn them off in Settings or, without a subscription, under "Your Data" on the subscription screen (details below). When someone buys or renews, Apple's servers notify ours; we count the sale without keeping anything that identifies you (details below).

What Buckhour uses, and where it goes

Anonymous usage counts

Buckhour counts how the app is used: that the app was opened for the first time; which onboarding screens are reached, roughly how long each takes and whether you moved on, went back or left the app; whether the first stand was placed and roughly how long it took; whether the location permission was granted; whether the subscription screen was shown, where it was opened from, roughly how long it stayed open and how it closed; which plan was tapped, whether a purchase started and how it ended (completed, cancelled, pending or failed, or completed later), with or without the free trial (for the first purchase, also whether the first stand was placed and roughly how long onboarding took); whether the offer of renewal reminders was shown and accepted or declined; whether the app is opened again later in the first week, in the second week, in the second month or after that; at most once a day that a sit was logged, and at most once a day that the forecast for one of your stands was on screen; once a day, how many counts are still waiting to be sent and how many were lost; and why any counts were lost. Every count also carries the app version, whether this Apple Account first downloaded the app more than a day before this install (a reinstall or a second device), and whether it came from an App Store copy or a test build.

The app sends these without any account, device, advertising or install identifier, without the time of any event (only the week the app was installed; our server adds the day it receives them), and without your country, device model or language. It never sends a stand, its name, a place, a location or coordinates, a wind or any other weather, a sit, a deer count, a photo or anything you type. Our server adds each count to a daily total and keeps neither the count itself nor your IP address. So that a batch of counts sent twice is added only once, it keeps the random number the app gives each batch (a new one for every batch, never tied to your device) for eight days. The totals cannot be linked to you. Nothing about your health is ever counted.

Like any request over the internet, each batch reaches Cloudflare, which runs our server, together with your IP address. The request carries nothing else about your iPhone: it names the same fixed app label and the same language ("en") on every device, not your language setting. Our server does not read or keep your IP address; Cloudflare may keep IP addresses for a few days in its security logs to protect the service.

The app may show one of two versions of a screen to learn which works better. Which version you see is decided on your device and is sent only as part of these anonymous counts, never with an identifier.

Purchase notifications from Apple

When someone starts a free trial, subscribes, renews, gets a refund, turns off renewal, has a billing problem or otherwise changes a purchase or subscription, Apple's servers send our server a notification about it (Apple's App Store Server Notifications). It comes from Apple, not from your iPhone, and the app plays no part in it.

Our server first checks that Apple signed the notification. It then uses only the app, the plan (yearly, yearly billed monthly, monthly or lifetime), what happened (for example "trial started", "renewed" or "refunded"), the kind of offer used if any (such as a free trial or an offer code), Apple's category for a refund request, the country or region of the App Store, the price and currency, and the day, and adds them to a daily total. To tell, for example, a trial start from a renewal, it also reads the purchase dates and offer details while it handles the notification, without keeping them. Apple's notification also contains numbers that identify the transaction. They pass through our server's memory while it checks the notification, but they are never stored or logged, and we keep nothing that could link two purchases to the same person. So that a notification Apple sends twice is counted once, our server keeps Apple's identifier for the notification itself, with the day it arrived, for up to about eleven days; we never use it to look up you or your purchase.

When a trial start, purchase, renewal, upgrade, refund, cancellation or billing problem is counted, our server also sends us a one-line message on our own phone with only the app, what happened, the plan, the country or region of the App Store and the price. It never says who you are. The message goes through Pushover (Pushover, LLC, in the United States), a push notification service, which deletes it once it is delivered (or after 21 days if it cannot be), and through Apple's push service. It contains no personal data.

Why we use this data

Who we share data with

Buckhour sends nothing that identifies you to us. The only thing it sends to us is the anonymous usage counts above, to our own server, which Cloudflare runs for us as our processor. Apple provides the weather (WeatherKit), maps and search, distributes the app and processes payments, each under Apple's own privacy policy. If you email us, the message passes through Cloudflare (which routes mail for our domain) and our mailbox provider, as described in the company privacy policy. When Apple tells our server about a purchase, we send ourselves a one-line message through Pushover (Pushover, LLC, in the United States), which delivers it through Apple's push service; it carries only the app, what happened, the plan, the country of the App Store and the price, nothing about who you are. We do not sell personal data and do not share it with advertisers.

International transfers

The rounded stand locations go to Apple's services, which may process them outside your country under Apple's terms. The anonymous usage counts are stored in the European Union, which UK law treats as adequate. Cloudflare, Inc., which runs our server and routes our support email, is based in the United States and certified under the UK Extension to the EU-U.S. Data Privacy Framework; our mailbox provider may store messages outside the UK, in which case we rely on the UK's adequacy regulations or the International Data Transfer Agreement or Addendum. The one-line purchase message passes through Pushover, LLC and Apple in the United States; it contains no personal data.

How long we keep data

Data in the app stays on your device until you delete it: Settings → Delete All Stands and Sits removes every stand, sit and photo (and the saved forecasts, Past Novembers counts and medals), and deleting the app removes everything too. Saved forecasts are deleted after 3 days. The Past Novembers counts stay until you delete the stand or clear them in Settings → Clear Saved Forecasts. There is no copy on our side. Counts not yet sent are deleted when you turn the setting off; the daily totals on our server are deleted after 25 months, and our database's automatic backups keep earlier copies for up to 30 days. Support emails are kept for up to two years after the last message in the conversation, unless you ask us to delete them sooner.

Your rights

Under UK data protection law you can ask us to access, correct, or delete personal data we hold about you, to restrict or object to how we use it, or to receive a copy in a portable format. For Buckhour, the only personal data we could hold is a support email you sent us; everything else is on your device, where you can view and delete it yourself. The anonymous usage counts and the purchase totals from Apple's notifications cannot be linked to you, so we cannot find, show or delete yours (Article 11 of the UK GDPR); you can stop the usage counts at any time in Settings or under "Your Data" on the subscription screen, and you can object to either use (Article 21) by emailing us, in which case we weigh your objection against our reasons and, if it prevails, stop that processing for everyone. Email support@escapeplan.software and we will respond within one month. If you are not satisfied with our response, you can complain to the Information Commission (the ICO) at ico.org.uk.

Children

Buckhour is a general-audience app. It is not directed at children under 13, it is not in the App Store's Kids category, and the app does not collect personal data from anyone (the anonymous usage counts are not personal data, and from Apple's purchase notifications we keep nothing that identifies a person). If you believe a child has sent us personal data by email, contact us and we will delete it.

Changes to this policy

When we change this policy we update the date at the top of this page. If a change materially affects how we use your data, the app will tell you the next time you open it.